Solvvy, a
conversational
intelligence
platform
delivering
effortless
customer
experiences, has
introduced Solvvy
Assist, a machine
learning solution
t
(more)
Solvvy, a conversational intelligence platform delivering effortless customer experiences, has introduced Solvvy Assist, a machine learning solution that instantly resolves customer issues. Assist is able to understand customer intent, guiding them through automated steps to resolve complex self-service requests, delivering personalization at scale. Customer support agents can now spend their time working on complex tickets that require a human touch while Assist handles the common, repetitive tickets.<br>To view the multimedia release go to:<br>https://www.multivu.com/player...